← All services
Service 02 · Year-one wedge
Adoption Rescue Diagnostic
Find out what your steering committee isn't telling you.
The problem we solve
Ninety days after go-live, half your finance team is still working around the new system in Excel, your SI partner says everything is fine, and you cannot get a straight answer about what is actually happening. The status reports are green. The reality is not.
We tell you what is actually broken, in four weeks, with the data to prove it. Then you decide what to do with the truth — armed, for the first time, with an independent read that nobody on the program has an incentive to soften.
"The status reports are green. We tell you what colour it actually is."
What's included
✓
Critical Mass Map placement
✓
Workflow fidelity audit (in-system vs. shadow)
✓
Peer-network mapping (laggard clusters)
✓
Authorization & role failure analysis
✓
Fiori UX adoption diagnostic
✓
SI partner accountability assessment
✓
90-day recovery roadmap
✓
Board / steering committee readout
How it works
Go in independent
We embed briefly and instrument what's really happening — not what the steering deck claims.
Find the breakage
Shadow workflows, laggard clusters, and role failures are surfaced with evidence, not anecdote.
Hand you the truth
A 90-day recovery roadmap and a board-ready readout you can act on immediately.
Next step
A program in trouble can't wait for the next steering meeting.
The highest-urgency engagement we run. If the ROI is missing and nobody will say why, start here — this week.